Refund Policy

Because access to AIInfraTech is set up manually after we review your requirements, we handle refunds fairly and on a case-by-case basis, as described below.

If you are not satisfied with your plan, you may request a full refund within 7 days of your purchase, provided you have not made substantial use of the Service (for example, generating a large volume of forms).

Email us at support@aiinfratech.com from the address associated with your account, including your name and the plan you purchased. We aim to respond within 2 business days.

• Requests made more than 7 days after purchase.
• Accounts suspended or terminated for violating our Terms & Conditions.
• Fees for custom work or onboarding that has already been delivered.

You can cancel your plan at any time by contacting us. Cancellation stops future billing; it does not automatically trigger a refund for the current period unless you are within the refund window above.

Approved refunds are processed back to your original payment method. Depending on your provider, it may take a few business days for the amount to appear.

Any questions about refunds? We're happy to help at support@aiinfratech.com.